Privacy policy

Last updated 21 October 2026

Your details are used only to take your payment, make your print and get it to you. They're never sold or used for advertising.

What we collect

• When you order: your name, email, phone number, delivery address and the prints you choose.
• Payment details: entered on Stripe's secure checkout page. Your full card number never reaches this website and we never see or store it.
• When you contact us: your name, email and message.
• Your cart: saved in your own browser so it's still there when you come back. It isn't sent to us until you check out.
• Site visits: if visitor statistics are switched on, they're counted without cookies and without identifying you.

Why we use it

• To process your payment and send your receipt.
• To have your print made and delivered, and to send you tracking details.
• To answer your questions and sort out any problem with an order.
• To keep business and tax records as the law requires.

Who we share it with

Only the services needed to run the shop, and only what each one needs:

• Stripe processes payments (Stripe privacy policy).
• Prodigi, the print and framing lab, receives your name, delivery address, email and phone so it can make and deliver your order, including passing them to its courier (Prodigi privacy policy).
• Cloudflare hosts this website and stores order records.
• Resend sends order and tracking emails.

Some of these providers store information outside Australia, including in the United States, the United Kingdom and the European Union, and use their own security measures to protect it.

How long we keep it

Order records are kept for five years, as Australian tax law requires. Contact messages are kept only as long as needed to help you.

Your choices

You can ask to see the information we hold about you, correct it, or have it deleted (except records we must keep by law). Use the contact form and you'll hear back within 30 days.

Concerns

If you're unhappy with how your information has been handled, please contact us first. You can also contact the Office of the Australian Information Commissioner.